Position Overview:

As the Process Specialist - AI Implementation, you will play a pivotal role in revolutionizing our organizational processes by integrating AI technologies into our HR, CRM, and sales functions. You will collaborate closely with cross-functional teams to understand requirements, design solutions, and ensure seamless implementation. This role requires a combination of technical expertise, project management skills, and a deep understanding of business processes.

Key Responsibilities:

- Lead the assessment of current HR, CRM, and sales processes to identify opportunities for optimization through AI technologies.

- Collaborate with stakeholders to define project scope, objectives, and success criteria for AI implementation initiatives.

- Design and develop AI-driven workflows, processes, and models tailored to enhance HR, CRM, and sales processes.

- Work closely with IT and data teams to ensure seamless integration of AI solutions with existing systems and infrastructure.

- Provide training and support to end-users to facilitate adoption and maximize the benefits of AI-driven processes.

- Monitor and evaluate the performance of AI implementations, iterating and optimizing as needed to drive continuous improvement.

- Stay abreast of industry trends and advancements in AI technologies, incorporating best practices into our processes and workflows.

Qualifications:

- Bachelor's degree in Computer Science or Business Administration preferred.

- Some understanding of AI technologies, including machine learning, natural language processing, and predictive analytics.

- Excellent analytical and problem-solving abilities, with a keen eye for identifying process inefficiencies and optimization opportunities.

- Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

- Experience with Agile methodologies and tools preferred.

- Certifications in AI, project management, or related process area knowledge are a plus.

If you're passionate about leveraging AI technologies to drive process improvements and enhance organizational performance, we'd love to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you're the perfect fit for this role.

OLLA AI

The New Frontier

Delight Customers & Empower Employees with CRM, Marketing, HR & Sales Automation on WhatsApp, Messenger & More. Learn more at www.olla.ai

OLLA with FB Messenger and ERPNext

COVID safe queue management

Employee self-service

Delight Customers & Empower Employees with CRM, Marketing, HR & Sales Automation on WhatsApp, Messenger & More.

Learn more at www.olla.ai